Making quality critical : new perspectives on organizational change /

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Bibliographic Details
Imprint:London ; New York : Routledge, 1995.
Description:xii, 247 p.
Language:English
Series:Critical perspectives on work and organization
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/1688452
Hidden Bibliographic Details
Other authors / contributors:Wilkinson, Adrian, 1963-
Willmott, Hugh
ISBN:0415115698
0415117542
Notes:Includes bibliographical references and index.

MARC

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440 0 |a Critical perspectives on work and organization 
504 |a Includes bibliographical references and index. 
505 0 0 |t Introduction /  |r Adrian Wilkinson and Hugh Willmott --  |g 1.  |t From Quality Circles to Total Quality Management /  |r Stephen Hill --  |g 2.  |t Ideology, Quality and TQM /  |r Alan Tuckman --  |g 3.  |t Quality Through Markets: The New Public Service Management /  |r Kieron Walsh --  |g 4.  |t Quality Management and the Management of Quality /  |r Janette Webb --  |g 5.  |t Governing the New Province of Quality: Autonomy, Accounting and the Dissemination of Accountability /  |r Rolland Munro --  |g 6.  |t Total Quality Management and Participation: Employee Empowerment, Or the Enhancement of Exploitation? /  |r Louise McArdle, Michael Rowlinson, Stephen Procter, John Hassard and Paul Forrester --  |g 7.  |t Managing Quality in the Multi-Cultural Workplace /  |r Patrick Dawson --  |g 8.  |t TQM, the New Training and Industrial Relations /  |r Ken Roberts and Yvonne Corcoran-Nantes --  |g 9.  |t Empowering the 'Quality Worker'?: The Seduction and Contradiction of the Total Quality Phenomenon /  |r Deborah Kerfoot and David Knights. 
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700 1 0 |a Willmott, Hugh  |0 http://id.loc.gov/authorities/names/n85077185  |1 http://viaf.org/viaf/85272435 
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