Review by Choice Review
The United States workforce is becoming more diverse. Believing that organizations must be multicultural to be successful in the global marketplace, Fine explains the potential problems of a workforce of diverse cultures and gives organizations a framework to address these problems. She focuses on race, ethnicity, and gender, and clearly describes many of those cultural differences and their effect on work productivity. The author is sensitive to intragroup differences, and to the danger of reinforcing stereotypes. Her goal is not to "manage diversity" so that members of "other" cultures are taught to conform to the dominant one in the organization. Instead, it is to create "transformed" organizations--those that utilize the strengths of all workers, value all cultural perspectives, and empower all members to participate in all decisions. This is not a manual with specific exercises for transforming organizations. Instead, it provides a readable summary of demographics, different cultural norms, and management philosophy and processes for achieving change. Several cases from businesses and nonprofit organizations are included. References. General; upper-division undergraduate through professional. F. Reitman; Pace University
Copyright American Library Association, used with permission.
Review by Choice Review
