Case studies in service operations /
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| Author / Creator: | Colley, John L. |
|---|---|
| Imprint: | Belmont, Calif. : Duxbury Press, c1996. |
| Description: | xxiii, 567 p. : ill. ; 24 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/2443858 |