Market segmentation : conceptual and methodological foundations /
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Author / Creator: | Wedel, Michel. |
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Imprint: | Boston : Kluwer Academic, c1998. |
Description: | xxii, 378 p. : ill. ; 24 cm. |
Language: | English |
Series: | International series in quantitative marketing |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/2921756 |
Table of Contents:
- Part 1. Introduction
- 1. The Historical Development of the Market Segmentation Concept
- 2. Segmentation Bases
- Observable General Bases
- Observable Product-Specific Base
- Unobservable General Bases
- Unobservable Product-Specific Bases
- Conclusion
- 3. Segmentation Methods
- A-Priori Descriptive Methods
- Post-Hoc Descriptive Methods
- A-Priori Predictive Methods
- Post-Hoc Predictive Methods
- Normative Segmentation Methods
- Conclusion
- 4. Tools for Market Segmentation
- Part 2. Segmentation Methodology
- 5. Clustering Methods
- Example of the Clustering Approach to Market Segmentation
- Nonoverlapping Hierarchical Methods
- Similarity Measures
- Agglomerative Cluster Algorithms
- Divisive Cluster Algorithms
- Ultrametric and Additive Trees
- Hierarchical Clusterwise Regression
- Nonoverlapping Nonhierarchical Methods
- Nonhierarchical Algorithms
- Determining the number of Clusters
- Nonhierarchical Clusterwise Regression
- Miscellaneous Issues in Nonoverlapping Clustering
- Variable Weighting, Standardization and Selection
- Outliers and Missing Values
- Non-uniqueness and Inversions
- Cluster Validation
- Cluster Analysis Under Various Sampling Strategies
- Stratified samples
- Cluster samples
- Two-stage samples
- Overlapping and Fuzzy Methods
- Overlapping Clustering
- Overlapping Clusterwise Regression
- Fuzzy Clustering
- Market Segmentation Applications of Clustering
- 6. Mixture Models
- Mixture Model Examples
- Example 1. Purchase Frequency of Candy
- Example 2. Adoption of Innovation
- Mixture Distributions (MIX)
- Maximum Likelihood Estimation
- The EM Algorithm
- EM Example
- Limitations of the EM Algorithm
- Local maxima
- Standard errors
- Identification
- Determining the Number of Segments
- Some Consequences of Complex Sampling Strategies for the Mixture Approach
- Marketing Applications of Mixtures
- Conclusion
- 7. Mixture Regression Models
- Examples of the Mixture Regression Approach
- Example 1. Trade Show Performance
- Example 2. Nested Logit Analysis of Scanner Data
- A Generalized Mixture Regression Model (GLIMMIX)
- EM Estimation
- EM Example
- Standard Errors and Residuals
- Identification
- Monte Carlo Study of the GLIMMIX Algorithm
- Study Design
- Results
- Marketing Applications of Mixture Regression Models
- Normal Data
- Binary Data
- Multichotomous Choice Data
- Count Data
- Choice and Count Data
- Response-Time Data
- Conjoint Analysis
- Conclusion
- Appendix A1. The EM Algorithm for the GLIMMIX Model
- The EM Algorithm
- The E-Step
- The M-Step
- 8. Mixture Unfolding Models
- Examples of Stochastic Mixture Unfolding Models
- Example 1. Television Viewing
- Example 2. Mobile Telephone Judgements
- A General Family of Stochastic Mixture Unfolding Models
- EM Estimation
- Some Limitations
- Issues in Identification
- Model Selection
- Synthetic Data Analysis
- Marketing Applications
- Normal Data
- Binomial Data
- Poisson, Multinomial and Dirichlet Data
- Conclusion
- Appendix A2. The EM Algorithm for the STUNMIX Model
- The E-Step
- The M-step
- 9. Profiling Segments
- Profiling Segments with Demographic Variables
- Examples of Concomitant Variable Mixture Models
- Example 1. Paired Comparisons of Food Preferences
- Example 2. Consumer Choice Behavior with Respect to Ketchup
- The Concomitant Variable Mixture Model
- Estimation
- Model Selection and Identification
- Monte Carlo Study
- Alternative Mixture Models with Concomitant Variables
- Marketing Applications
- Conclusions
- 10. Dynamic Segmentation
- Models for Manifest Change
- Example 1. The Mixed Markov Model for Brand Switching
- Example 2. Mixture Hazard Model for Segment Change
- Models for Latent Change
- Dynamic Concomitant Variable Mixture Regression Models
- Latent Markov Mixture Regression Models
- Estimation
- Examples of the Latent Change Approach
- Example 1. The Latent Markov Model for Brand Switching
- Example 2. Evolutionary Segmentation of Brand Switching
- Example 3. Latent Change in Recurrent Choice
- Marketing Applications
- Conclusion
- Appendix A3. Computer Software for Mixture models
- Panmark
- Lem
- Glimmix
- Part 3. Special Topics in Market Segmentation
- 11. Joint Segmentation
- Joint Segmentation
- The Joint Segmentation Model
- Synthetic Data Illustration
- Banking Services
- Conclusion
- 12. Market Segmentation with Tailored Interviewing
- Tailored Interviewing
- Tailored Interviewing for Market Segmentation
- Model Calibration
- Prior Membership Probabilities
- Revising the Segment Membership Probabilities
- Item Selection
- Stopping Rule
- Application to Life-Style Segmentation
- Life-Style Segmentation
- Data Description
- Model Calibration
- Profile of the Segments
- The Tailored Interviewing Procedure
- Characteristics of the Tailored Interview
- Quality of the Classification
- Conclusion
- 13. Model-Based Segmentation Using Structural Equation Models
- Introduction to Structural Equation Models
- A-Priori Segmentation Approach
- Post Hoc Segmentation Approach
- Application to Customer Satisfaction
- The Mixture of Structural Equations Model
- Special Cases of the Model
- Analysis of Synthetic Data
- Conclusion
- 14. Segmentation Based on Product Dissimilarity Judgements
- Spatial Models
- Tree Models
- Mixtures of Spaces and Mixtures of Trees
- Mixture of Spaces and Trees
- Conclusion
- Part 4. Applied Market Segmentation
- 15. General Observable Bases: Geo-demographics
- Applications of Geo-demographic Segmentation
- Commercial Geo-demographic Systems
- PRIZM (Potential Rating Index for ZIP Markets)
- ACORN (A Classification of Residential Neighborhoods)
- The Geo-demographic System of Geo-Marktprofiel
- Methodology
- Linkages and Datafusion
- Conclusion
- 16. General Unobservable Bases: Values and Lifestyles
- Activities, Interests and Opinions
- Values and Lifestyles
- Rokeach's Value Survey
- The List of Values (LOV) Scale
- The Values and Lifestyles (VALS) Survey
- Applications of Lifestyle Segmentation
- Conclusion
- 17. Product-specific observable Bases: Response-based Segmentation
- The Information Revolution and Marketing Research
- Diffusion of Information Technology
- Early Approaches to Heterogeneity
- Household-Level Single-Source Data
- Consumer Heterogeneity in Response to Marketing Stimuli
- Models with Exogenous Indicators of Preferences
- Fixed-Effects Models
- Random-Intercepts and Random Coefficients Models
- Response-Based Segmentation
- Example of Response-Based Segmentation with Single Source Scanner Data
- Extensions
- Conclusion
- 18. Product-Specific Unobservable Bases: Conjoint Analysis
- Conjoint Analysis in Marketing
- Choice of the Attributes and Levels
- Types of Attributes
- Number of Attributes
- Attribute Levels
- Stimulus Set Construction
- Stimulus Presentation
- Data Collection and Measurement Scales
- Preference Models and Estimation Methods
- Choice Simulations
- Market Segmentation with Conjoint Analysis
- Application of Conjoint Segmentation with Constant Sum Response Data
- Market Segmentation with Metric Conjoint Analysis
- A-Priori and Post-Hoc Methods Based on Demographics
- Componential Segmentation
- Two-Stage Procedures
- Hagerty's Method
- Hierarchical and Non-Hierarchical Clusterwise Regression
- Mixture Regression Approach
- A Monte Carlo Comparison of Metric Conjoint Segmentation Approaches
- The Monte Carlo Study
- Results
- Predictive Accuracy
- Segmentation for Rank-Order and Choice Data
- A-Priori and Post-Hoc Approaches to Segmentation
- Two-Stage Procedures
- Hierarchical and Non-hierarchical Clusterwise Regression
- The Mixture Regression Approach for Rank-Order and Choice Data
- Application of Mixture Logit Regression to Conjoint Segmentation
- Results
- Conclusion
- Part 5. Conclusions and Directions for Future Research
- 19. Conclusions: Representations of Heterogeneity
- Continuous Distribution of Heterogeneity versus Market Segments
- Continuous or Discrete
- ML or MCMC
- Managerial relevance
- Individual Level versus Segment Level Analysis
- 20. Directions for Future Research
- The Past
- Segmentation Strategy
- Agenda for Future Research
- References
- Index