Total quality in healthcare : from theory to practice /

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Bibliographic Details
Author / Creator:Marszalek-Gaucher, Ellen, 1941-
Edition:1st ed.
Imprint:San Francisco : Jossey-Bass Publishers, c1993.
Description:xxxiii, 615 p. : ill. ; 24 cm.
Language:English
Series:The Jossey-Bass health series
Jossey-Bass health series.
Subject:
Format: E-Resource Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/2955910
Hidden Bibliographic Details
Other authors / contributors:Coffey, Richard James, 1943-
ISBN:1555425348
Notes:Includes bibiliographical references (p. 583-598) and index.

MARC

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504 |a Includes bibiliographical references (p. 583-598) and index. 
505 2 0 |g 1.  |t Why Implement Total Quality Management? --  |g 2.  |t Understanding TQM --  |g 3.  |t Integrating TQM and Quality Assurance --  |g 4.  |t Integrating TQM with Other Initiatives --  |g 5.  |t Organization and Leadership --  |g 6.  |t Organizational Culture --  |g 7.  |t Physician Involvement /  |r Eric W. Kratochwill and L. Paul Sonda III --  |g 8.  |t Teamwork --  |g 9.  |t Education and Training --  |g 10.  |t Reward and Recognition --  |g 11.  |t TQM Actions in Daily Operations --  |g 12.  |t Quality Improvement Methods --  |g 13.  |t A Case Study of Quality Improvement --  |g 14.  |t Advanced Applications of TQM --  |g 15.  |t Beyond the Glitter --  |g 16.  |t Conclusion --  |t Appendix A: Self-Assessment Tool --  |t Appendix B: Action Steps. 
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