The managed care blues and how to cure them /
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| Author / Creator: | Zelman, Walter A. |
|---|---|
| Imprint: | Washington, D.C. : Georgetown University Press, c1998. |
| Description: | xvi, 224 p. : ill. ; 23 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/3493618 |
Table of Contents:
- Preface
- American Health Care: Yesterday, Today and Tomorrow: The Long and Winding Road
- 1. The Failure of the Old Insurance System: The Thrill is Gone
- 2. Quality in the Old System: Not What We Thought: I'Ve Been Loving You Too Long
- 3. The Rise of Managed Care: Birth of the Blues
- 4. The Tools of Managed Care: You Can't Always Get What You Want
- 5. The Cutting Edge of Quality Improvement: Good Vibrations
- 6. The Managed Care Backlash: Stop in the Name of Love
- 7. The Managed Care Record: Better Than You Think: Sympathy for the Devil
- 8. Rule of Price; Cult of Choice; Cost of Quality: You Better Shop Around
- 9. Protecting the Floor: They Can't Take That Away from Me
- 10. Thirteen Steps to Raising Quality Inmanaged Care: With a Little Help from My Friends
- Epilogue: Bridge Over Troubled Water
- References
- Index
