|
|
|
|
| LEADER |
00000nam a2200000 a 4500 |
| 001 |
3723234 |
| 003 |
ICU |
| 005 |
20030527162900.0 |
| 008 |
980604s1999 maua b 001 0 eng |
| 010 |
|
|
|a 98008587
|
| 020 |
|
|
|a 0631208844 (alk. paper)
|
| 035 |
|
|
|a (NhCcYBP)YBT 98008587
|
| 035 |
|
|
|a (NhCcYBP)YBP40003221383
|
| 040 |
|
|
|a DLC
|c DLC
|d NhCcYBP
|d OrLoB-B
|d OCoLC
|
| 050 |
0 |
0 |
|a HD62.15
|b .P47 1999
|
| 082 |
0 |
0 |
|a 658.4/013
|2 21
|
| 245 |
0 |
0 |
|a Perspectives in total quality /
|c edited by Michael J. Stahl.
|
| 260 |
|
|
|a Malden, MA :
|b Blackwell in association with ASQ Quality Press,
|c 1999.
|
| 300 |
|
|
|a xiii, 402 p. :
|b ill. ;
|c 24 cm.
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|0 http://id.loc.gov/vocabulary/contentTypes/txt
|
| 337 |
|
|
|a unmediated
|b n
|2 rdamedia
|0 http://id.loc.gov/vocabulary/mediaTypes/n
|
| 338 |
|
|
|a volume
|b nc
|2 rdacarrier
|0 http://id.loc.gov/vocabulary/carriers/nc
|
| 504 |
|
|
|a Includes bibliographical references and index.
|
| 505 |
0 |
0 |
|t Introduction /
|r Michael J. Stahl --
|g Pt. I.
|t Customers.
|g 1.
|t Building Advantage Through Customer Value /
|r Robert B. Woodruff and Sarah Fisher Gardial.
|g 2.
|t The Emerging Academic Research on the Link between Total Quality Management and Corporate Financial Performance: A Critical Review /
|r George S. Easton and Sherry L. Jarrell.
|g 3.
|t Academic Culture and the American Quality Movement: Linking Fundamental Research and Quality Practice /
|r Marietta L. Baba --
|g Pt. II.
|t Systems.
|g 4.
|t High Performing Organizations /
|r Garry J. Huysse and Sheron Kennedy.
|g 5.
|t Organizational Culture and the Total Quality Organization /
|r Kyle M. Lundby, Jacquelyn S. DeMatteo and Michael C. Rush.
|g 6.
|t An Organizational Model for Implementing a Total Quality Management System /
|r Andrew G. Kemeny --
|g Pt. III.
|t Processes.
|g 7.
|t Process Management and Process Reengineering /
|r William C. Parr.
|g 8.
|t The Role of Process Managers and Understanding Process Variation /
|r Mary G. Leitnaker.
|g 9.
|t Design Quality and New Product Development /
|r Michael E. Kennedy, Carmen J. Trammell and Clement C. Wilson.
|g 10.
|t Product Development Speed and Quality: A New Set of Synergies? /
|r Barbara B. Flynn, E. James Flynn and Susan K. Amundson [et al.].
|g 11.
|t Building the Lean Enterprise /
|r Thomas G. Greenwood and Kenneth E. Kirby --
|g Pt. IV.
|t Continuous Improvement and Assessment.
|g 12.
|t Using the Baldrige Framework for Self-Assessment and Continuous Improvement /
|r John P. Evans.
|g 13.
|t Using ISO 9000 and the European Quality Award Approach to Improve Competitiveness /
|r John J. Kirchenstein and Reg Blake.
|g 14.
|t The Competitive Advantages of the TQM Firm /
|r John W. Mogab and William E. Cole.
|
| 650 |
|
0 |
|a Total quality management.
|0 http://id.loc.gov/authorities/subjects/sh91000952
|
| 650 |
|
7 |
|a Total quality management.
|2 fast
|0 http://id.worldcat.org/fast/fst01153015
|
| 700 |
1 |
|
|a Stahl, Michael J.
|0 http://id.loc.gov/authorities/names/n85272289
|1 http://viaf.org/viaf/44387397
|
| 901 |
|
|
|a ToCBNA
|
| 903 |
|
|
|a HeVa
|
| 035 |
|
|
|a (OCoLC)39354191
|
| 929 |
|
|
|a cat
|
| 999 |
f |
f |
|i 36467128-bc28-58dd-9afc-84e215de448c
|s 1e1b9c5a-e2a0-5ab1-b4dc-467f8ce5dcb4
|
| 928 |
|
|
|t Library of Congress classification
|a HD62.15 .P47 1999
|l JRL
|c JRL-Gen
|i 3887830
|
| 927 |
|
|
|t Library of Congress classification
|a HD62.15 .P47 1999
|l JRL
|c JRL-Gen
|b 50227408
|i 6150226
|
