Theory and practice in ethnic conflict management : theorizing success and failure - Marc Howard Ross and Jay Rothman –; Christopher Mitchell –; Miek Boltjes –; Jaco Cilliers –; Janie Leatherman –; Meltem Muftuler-Bac –; Tamra Pearson d'Estree –; Robert Mulvihill and Marc Howard Ross –; David Gorman –; Jay Rothman –; Karin Lucke –; Joseph P. Folger –; et al. (Macmillan ; St. Martin's Press, 1999)