Creating consumer choice in healthcare : measuring and communicating health plan performance information /

Creating consumer choice in healthcare : measuring and communicating health plan performance information /

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Bibliographic Details
Imprint:	Chicago, Ill. : Health Administration Press, c1998.
Description:	ix, 243 p. : ill. ; 23 cm.
Language:	English
Subject:	Health maintenance organizations -- United States -- Evaluation. Preferred provider organizations (Medical care) -- United States -- Evaluation. Consumer education. Patient satisfaction. Consumer education. Health maintenance organizations -- Evaluation. Patient satisfaction. Preferred provider organizations (Medical care) -- Evaluation. United States.
Format:	E-Resource Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/4029192

Hidden Bibliographic Details
Other authors / contributors:	Curtis, Richard (Richard E.) Kurtz, Trisha. Stepnick, Larry S.
ISBN:	1567930808
Notes:	Includes bibliographical references and index.

Description
Summary:	Accountability is the watchword of healthcare today. Increasingly, health plans & health systems are being required to document information about their performance. This book offers expert advice on measuring & communicating vital, consumer-friendly performance information. Featured are experiences from markets with advanced consumer-choice initiatives, including California & Minnesota.
Physical Description:	ix, 243 p. : ill. ; 23 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	1567930808