Creating consumer choice in healthcare : measuring and communicating health plan performance information /
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| Imprint: | Chicago, Ill. : Health Administration Press, c1998. |
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| Description: | ix, 243 p. : ill. ; 23 cm. |
| Language: | English |
| Subject: | |
| Format: | E-Resource Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4029192 |
Table of Contents:
- Acknowledgments
- Part I. Consumer Choice: the Role of Employer Purchasing Groups
- 1.. Consumer Choice and Employer Purchasing Groups
- 2.. The Evolving Role of Consumer Choice Purchasing Groups
- 3.. Making Consumer Choice Purchasing Groups Work: Lessons from California
- Panel
- 4.. Where Are the Healthcare Market and Consumer Choice Going, Anyway?
- Panel
- Part II. Facilitating Consumer Choice Through Quality Measurement and Accountability
- 5.. Educating Consumers About Quality and the Implications for Quality Reporting
- 6.. Quality Measurement: What's a Purchaser to Do?
- 7.. Case Study: The Buyers' Healthcare Action Group
- 8.. Case Study: The Oregon Consumer Scorecard Consortium
- 9.. Surmounting the Challenges in Health Plans' Performance Data
- 10.. "Lies, Damnable Lies, and Statistics": Ensuring Accuracy and Efficiency in Quality Measurement
- 11.. A National Approach: NCQA Strives for Standardization in Measures and Methods
- 12.. A Collaborative Approach: CCHRI Brings Providers, Plans, and Purchasers Together
- 13.. A Patient-Centered Approach That Also Trims Data Collection Costs
- 14.. Communicating Comparisons on Quality to Consumers: What Works and Why
- Part III. Making Consumer Choice Purchasing Groups work for Health Plans, Employers, and Providers
- 15.. Risk Adjustment: The Good, the Bad, and the Ugly
- 16.. Provider-Based Plans: Promise, Problems, and Issues
- 17.. Provider-Based Plans: Issues of Risk and Solvency
- 18.. Determining Which Ancillary Benefits to Offer
- 19.. Spanning the Needs of Small and Large Employers
- 20. Cutting-Edge Issues for Public Employee Programs
- Part IV. Building the Infrastructure to Provide Consumer Choice
- 21.. Marketing and Outreach: Making a Strategy Work
- 22.. The Necessary Ingredients for a Consumer Choice Purchasing Group
- Glossary on Managed Care and Quality
- Index
- About the Editors
- About the Contributors
- About the Academy and Institute