Customer loyalty : how to earn it, how to keep it /

Customer loyalty : how to earn it, how to keep it /

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Bibliographic Details
Author / Creator:	Griffin, Jill.
Edition:	1st pbk. ed.
Imprint:	San Francisco : Jossey-Bass, 1997.
Description:	xii, 242 p. : ill. ; 24 cm.
Language:	English
Series:	The Jossey-Bass business & management series Jossey-Bass business & management series.
Subject:	Consumer satisfaction. Customer services. Customer relations. Consumer satisfaction. Customer relations. Customer services.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/4239513

Hidden Bibliographic Details
ISBN:	0787908606
Notes:	Includes bibliographical references (p. 229-235) and indexes. committed to retain 20170930 20421213 HathiTrust

Regenstein, Bookstacks

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Holdings details from Regenstein, Bookstacks
Call Number:	HF5415.5 .G75 1997
c.1	Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian