Error reduction in health care : a systems approach to improving patient safety /
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Edition: | 1st ed. |
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Imprint: | San Francisco : Jossey-Bass ; Chicago : Health Forum/AHA Press, c2000. |
Description: | xxxi, 284 p. : ill. ; 24 cm. |
Language: | English |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4256465 |
Table of Contents:
- List of Figures and Tables
- About the Editor
- About the Contributors
- Foreword
- Preface
- Acknowledgments
- Chapter 1. A Formula for Errors: Good People + Bad Systems
- Chapter 2. Measuring Performance of High-Risk Processes
- Chapter 3. The Human Side of Medical Mistakes
- Chapter 4. Accident Investigation and Anticipatory Failure Analysis in Hospitals
- Chapter 5. Automating Root Cause Analysis
- Chapter 6. One Hospital's View of Software Facilitation of Root Cause Analysis
- Chapter 7. Proactively Error-Proofing Health Care Processes
- Chapter 8. Reducing Errors through Work System Improvements
- Chapter 9. A Structured Teamwork System to Reduce Clinical Errors
- Index