Annals of Astoria : the headquarters log of the Pacific Fur Company on the Columbia River, 1811-1813 /
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| Imprint: | New York : Fordham University Press, 1999. |
|---|---|
| Description: | xxx, 256 p. : ill., maps ; 24 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4272578 |
Table of Contents:
- Preface/Memo
- Acknowledgments
- 1.. Turbulent Times: The Kaleidoscope of Corporate Communications
- Communicating on Consent of Constituencies
- Communicators as Crystal-Ball Gazers
- Endangered Communicators, or, The Lawyers Will Get Them If They Don't Wise Up
- What's in a Name: Disagreement and Searching
- 2.. Bottom Line vs. Front Page: Corporate Relations with the Media
- Media and Business: A Common Ground?
- Watergate: A Sea Change
- Hero to Demon to Talk Show
- Investigative and Herd Journalists
- What Does the Media Want?
- What "No Comment" Really Means
- Cosmetics Count
- Mike Fright: The Warfare of Interviewing
- Battling Poor Perceptions: Navistar and Iacocca
- Creating Images: Following Fads
- Journalists Criticize Themselves
- 3.. Planning the Unplannable: Surviving Communications Crises
- Assessing the Risk
- Who Plans? After the Damage or Before?
- What Three Mile Island Taught
- Poisoning Information Wells
- Tylenol: A Credo Worked When Planning Couldn't
- Managing During Turmoil
- Snatching Advantage Out of Disaster
- 4.. Supplying Your Own Banana Peels: Troubles Companies Cause Themselves and Others
- Every Day Brings New Slips
- Count the Ways They Slid
- Creating a Culture for Disaster
- Foot-in-Mouth Media Relations
- Cosmic Thinking
- When Appearances Create Reality
- Egotism: The Victorian Secret of Business
- Covers of Hubris
- The P/L of CEO Visibility
- When the Boss Won't Go
- The Chairman Goes to Washington
- Golf Carts, Buses, and Operas: G. William Miller, the Amalgam of Superman, Solomon, and Sir Galahad
- Political Image-Makers Gone Awry
- How to Succeed Without Slipping
- 5.. A Beguiling Conundrum: Communicating Executive Illness Across Cultures
- Dimensions of the Dilemma
- Overlooking the Obvious
- Attention Is Being Paid
- Rules Fuzzy; Practices Fuzzier
- Is the Boss Really Healthy?
- A Quintet for Coping
- Telling All at Tenneco
- The Classic Candor of Michael Walsh
- Concealing to Keep Power: Superstars of Sports, Business, and Politics All Do It
- Hiding for Power
- Two Lewis Superstars Keep Secrets
- Secrets Complicate Succession
- When the Patient's a Celebrity
- Concealing Continues
- Waffling: Good News, Bad News, No News
- Waffling by Waiting
- Creating a Golden Coffin
- Waffling Draws Attention
- Waffling by Imaging
- Bungling: Is the Boss Just Stressed or Going Crazy?
- A Thricetold Tale
- Signals Many; Responses Few
- Other Early Warnings Discounted
- A Vicious Media Frenzy
- Post-Mortem Stonewalling by Friends and Foes
- Fiction More Telling Than Fact
- Looks Different Ashore
- Imaging: Seeing Isn't Believing Anymore
- Secrets Hurt Politically, Medically, and Personally
- Secrets Broke the Secrecy
- Image Altering, Illness, and Peripatetic Bones
- "Bob Roberts" Wasn't First
- Prescriptions for Healthy Images
- 6.. Assets Don't Talk to Assets: Merging People and Cultures
- Tenders, Mergers, and Acquisitions
- And Then There Was One Floundering Giant
- I Guarantee ... Cost Avoidance
- 7.. Eruptive Disasters: Of Accidents, Leaks, Fires, and Deaths
- Love (Canal) Isn't What It Seems
- Even While Hats Get Hurt
- Flying Troubled Skies
- Looking Beyond the Bottom Line: Expensive Product Disasters
- The Great Tragedy: Bhopal
- 8.. Winning with Communications
- Banking Against Rumors
- The Devil and PandG
- Federal Express: Marsupial Marketing
- Profitably Publicizing History
- Creating the Craze for Cabbage Patch Dolls
- A Tickling Encore
- Aloha to Puna Sugar
- Saving Products from Extinction
- 9.. Talking to Scared, Skeptical, Grasshopper Employees
- Why Managers Turn a Deaf Ear
- Enhancing Effectiveness
- Generational Gaps: Xers, Baby Boomers, and White Hairs
- Quiddies: Questing, Upwardly Intelligent Doers
- Trust, What's That?
- Communicating Across Other Cultures
- Culture in Crashes
- Building Gossamer Webs: Trust and Relationships
- 10.. Understanding the Janus Manager: Communicators in Corporations
- Founders and Followers
- Use and Abuse of Communications
- Crazing the Communicator
- Lying to the Spokesperson
- Fiction Illuminates Reality
- Good Counselors Listen Up
- What CEOs Should Expect of Communicators
- Gazing Ahead
- 11.. Paths Around Pitfalls: Avoiding Communications Disasters
- Glossary
- Bibliography
- About the Author
- Index
