Workplace studies : recovering work practice and informing system design /

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Bibliographic Details
Imprint:Cambridge ; New York : Cambridge University Press, 2000.
Description:xvi, 283 p. : ill. ; 23 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/4324075
Hidden Bibliographic Details
Other authors / contributors:Luff, Paul.
Hindmarsh, Jon.
Heath, Christian, 1952-
ISBN:0521591864 (hc.)
0521598214 (pbk.)
Notes:Includes bibliographical references (p. 262-280) and index.

MARC

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504 |a Includes bibliographical references (p. 262-280) and index. 
505 0 0 |g 1.  |t Introduction /  |r Paul Luff, Jon Hindmarsh and Christian Heath --  |g 2.  |t Making a case: 'knowledge' and 'routine' work in document production /  |r Lucy Suchman --  |g 3.  |t Design by problem-solving /  |r Graham Button and Wes Sharrock --  |g 4.  |t Analysing cooperative work in an urban traffic control room for the design of a coordination support system /  |r Jacques Theureau and Genevieve Filippi --  |g 5.  |t Expert systems in (inter)action: diagnosing document machine problems over the telephone /  |r Jack Whalen and Erik Vinkhuyzen --  |g 6.  |t The critical role of workplace studies in CSCW /  |r Kjeld Schmidt --  |g 7.  |t From individual action to collective activity and back: developmental work research as an interventionist methodology /  |r Yrjo Engestrom --  |g 8.  |t Analysing work practice and the potential role of new technology at the International Monetary Fund: some remarks on the role of ethnomethodology /  |r Richard H. R. Harper --  |g 9.  |t Ethnography, communication and support for design /  |r John Hughes, Jon O'Brien and Tom Rodden /  |r [et al.] --  |g 10.  |t Where the rubber hits the road: notes on the deployment problem in workplace studies /  |r Bob Anderson --  |g 11.  |t Situating workplace studies within the human-computer interaction field /  |r Liam J. Bannon --  |g 12.  |t Analysing the workplace and user requirements: challenges for the development of methods for requirements engineering /  |r Marina Jirotka and Lincoln Wallen --  |g 13.  |t Supporting interdisciplinary design: towards pattern languages for workplaces /  |r Thomas Erickson. 
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