Advocacy skills for health and social care professionals /

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Bibliographic Details
Author / Creator:Bateman, Neil, 1955-
Imprint:London ; Philadelphia : J. Kingsley, 2000.
Description:185 p. ; 23 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/4435359
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ISBN:1853028657 (pbk. : alk. paper)
Notes:Includes bibliographical references and indexes.
Table of Contents:
  • Preface
  • Acknowledgements
  • Part 1. Contexts
  • 1. What advocacy is, why it matters and why it happens
  • 2. Ethical principles for effective advocacy
  • 3. Advocacy in action
  • Part 2. The advocate's skills
  • 4. Introduction to Part 2
  • 5. Interviewing
  • 6. Assertiveness and force
  • 7. Negotiation
  • 8. Self-management
  • 9. Legal knowledge and research
  • 10. Litigation
  • 11. A structure for advocacy
  • 12. What next?
  • Subject Index
  • Author Index