Global information technology outsourcing : in search of business advantage /
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| Author / Creator: | Lacity, Mary Cecelia. |
|---|---|
| Imprint: | Chichester ; New York : Wiley, c2001. |
| Description: | xiv, 354 p. : ill. ; 24 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4445949 |
Table of Contents:
- Acknowledgments
- Introduction
- 1.. Global Trends and Practices: An Assessment
- 2.. Inside Mega-Contracts: South Australia and Dupont
- 3.. Inside Mega-Contracts: British Aerospace and UK Inland Revenue
- 4.. Proven Practices in Evaluating and Negotiating IT Outsourcing Deals
- 5.. Making IT Sourcing Decisions: A Framework
- 6.. Preparing for Outsourcing--Risk Mitigation for Business Advantage
- 7.. Preparing for Outsourcing: The Core IT Capabilities Framework
- 8.. Managing Stakeholder Relationships Across Six Phases
- 9.. Future Sourcing
- Appendix A. Findings from the 1999-2000 Survey of IT Outsourcing in the US and UK
- Authors' Publications on IT Outsourcing (1993-2001)
- Index