E-business 2.0 : roadmap for success /
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| Author / Creator: | Kalakota, Ravi. |
|---|---|
| Imprint: | Boston, MA : Addison-Wesley, c2001. |
| Description: | xxiv, 520 p. : ill. ; 24 cm. |
| Language: | English |
| Series: | Addison-Wesley information technology series |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4456477 |
Table of Contents:
- Foreword
- Preface
- 1. Moving from e-Commerce to e-Business
- 2. Spotting e-Business Trends
- 3. Digitizing the Business: e-Business Patterns
- 4. Thinking e-Business Design: More Than Technology
- 5. Constructing the e-Business Architecture: Enterprise Apps
- 6. Integrating Processes to Build Relationships: Customer Relationship Management
- 7. Transforming Customer Contact into Revenue: Selling-Chain Management
- 8. Building the e-Business Backbone: Enterprise Resource Planning
- 9. Implementing Supply Chain Management and e-Fulfillment
- 10. Demystifying e-Procurement: Buy-Side, Sell-Side, Net Markets, and Trading Exchanges
- 11. Business Intelligence: The Next Generation of Knowledge Management
- 12. Developing the e-Business Design: Strategy Formulation
- 13. Translating e-Business Strategy into Action: e-Blueprint Formulation
- 14. Mobilizing the Organization: Tactical Execution
- Endnotes
- Index