Customer relationship management : new ways of keeping the customer satisfied /

Customer relationship management : new ways of keeping the customer satisfied /

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Bibliographic Details
Author / Creator:	Bodenberg, Thomas M.
Imprint:	New York, NY : Conference Board, c2001.
Description:	62 p. : ill. ; 28 cm.
Language:	English
Series:	Research report ; R-1299-01-RR Conference Board report ; no. 1299-01-RR.
Subject:	Customer relations -- Management. Relationship marketing. Consumer satisfaction. Consumer satisfaction. Customer relations -- Management. Relationship marketing.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/4496005

Hidden Bibliographic Details
Varying Form of Title:	New ways of keeping the customer satisfied
Other authors / contributors:	Conference Board.
ISBN:	0823707482
Notes:	Cover title. Includes bibliographical references.

Description
Item Description:	Cover title.
Physical Description:	62 p. : ill. ; 28 cm.
Bibliography:	Includes bibliographical references.
ISBN:	0823707482