| Summary: | A supply chain strategy is at the heart of logistic thought, working to intergrate key systems from the time an idea or product is concieved to when an order is placed to when it goes out the door to the customer. Efficent supply chains can simultaneously improve customer service, reduce operating expenses, and minimize capital investment. This text addresses logistics performance and benchmarking procedures, processes for customer service and order processing, supply chain intergration, logistics information systems architectures and implementation. It aims to help the reader develop a comprehensive supply chain strategy to support the company's overall business objectives.
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