Supply chain strategy : the logistics of supply chain management /
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| Author / Creator: | Frazelle, Edward. |
|---|---|
| Imprint: | New York : McGraw-Hill, 2002. |
| Description: | x, 357 p. : ill. ; 24 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4642220 |
Table of Contents:
- Preface
- Acknowledgments
- Chapter 1. The Definition, Evolution, and Role of Logistics in Business
- 1.1. The Definition of Logistics
- 1.2. The Evolution of Logistics and Supply Chain Management
- 1.3. Logistics Activities
- 1.4. Logistics Optimization
- 1.5. Logistics Master Planning
- 1.6. Logistics Around the World: Necessity Is the Mother of Invention
- Section I. Investigating Logistics Performance and Practices
- Chapter 2. Logistics Activity Profiling and Data Mining
- 2.1. Profiling Motivations and Minefields
- 2.2. Logistics Activity Profiles
- 2.3. Logistics Data Mining
- Chapter 3. Logistics Performance, Cost, and Value Measures
- 3.1. Financial Measures of Logistics Performance
- 3.2. Productivity Measures of Logistics Performance
- 3.3. Quality Measures of Logistics Performance
- 3.4. Cycle Time Measures of Logistics Performance
- 3.5. Logistics Performance Gap Analysis
- Section II. Innovating Logistics Practices and Systems
- Chapter 4. Customer Response Principles and Systems
- 4.1. Customer Response Fundamentals and Notations
- 4.2. Customer Activity Profiling
- 4.3. Customer Response Performance Measures
- 4.4. Customer Service Policy Design
- 4.5. Customer Satisfaction Monitoring
- 4.6. Order Capture and Entry
- 4.7. Order Processing
- 4.8. Documentation, Invoicing, and Collections
- 4.9. Customer Response Systems
- 4.10. Customer Response Organization Design and Development
- Chapter 5. Inventory Planning and Management
- 5.1. Inventory Fundamentals
- 5.2. Inventory Activity Profiling
- 5.3. Inventory Performance Measurement
- 5.4. Forecasting
- 5.5. Order Quantity Engineering
- 5.6. Fill Rate Planning
- 5.7. Inventory Control Policy and Replenishment Design
- 5.8. Inventory Deployment
- 5.9. Inventory Management Systems
- 5.10. Inventory Organization Design and Development
- Chapter 6. Supply Management
- 6.1. Fundamentals of Supply
- 6.2. Supply Activity Profiling
- 6.3. Supply Performance Measurement
- 6.4. Supplier Service Policy (SSP)
- 6.5. Sourcing
- 6.6. Supplier Integration and Relationship Management
- 6.7. Purchase Order Processing
- 6.8. Buying and Payment
- 6.9. Supply Management Systems
- 6.10. Supply Organization Design and Development
- Chapter 7. Transportation and Distribution Management
- 7.1. Transportation Optimization
- 7.2. Transportation Fundamentals
- 7.3. Transportation Activity Profiling and Data Mining
- 7.4. Transportation Performance Measures
- 7.5. Logistics Network Design
- 7.6. Shipment Planning and Management
- 7.7. Fleet, Container, and Yard Management
- 7.8. Carrier Management
- 7.9. Freight and Document Management
- 7.10. Transportation Management Systems (TMSs)
- 7.11. Transportation Organization Design and Development
- Chapter 8. Warehouse Operations
- 8.1. Warehousing Fundamentals
- 8.2. Warehouse Activity Profiling
- 8.3. Warehouse Performance Measures
- 8.4. Receiving Principles
- 8.5. Putaway
- 8.6. Storage Operations
- 8.7. Order Picking Operations
- 8.8. Shipping Principles
- 8.9. Warehouse Management Systems
- 8.10. Warehouse Workforce Design and Development
- Section III. Implementing Logistics Systems
- Chapter 9. Logistics and Supply Chain Information Systems
- 9.1. Logistics Information System (LIS) Functionality and Architectures
- 9.2. Logistics Data Warehousing, Data Mining and Decision Support Systems
- 9.3. Web-Based Logistics
- 9.4. Paperless and Wireless Logistics Systems
- 9.5. LIS Justification, Selection, and Implementation
- Chapter 10. Logistics Organization Design and Development
- 10.1. Supply Chain Organization Management
- 10.2. Corporate Logistics Organization Alignment
- 10.3. Logistics Strategic Planning and Project Management
- 10.4. Logistics Process and Activity Management
- 10.5. Logistics Professional Development
- 10.6. Human-Friendly Logistics
- 10.7. Community-Friendly Logistics
- Acronyms and Abbreviations
- Index
