Customer share marketing : how the world's great marketers unlock profits from customer loyalty /
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Author / Creator: | Osenton, Tom. |
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Imprint: | Upper Saddle River, N.J. : Financial Times Prentice Hall, c2002. |
Description: | xxvii, 284 p. : ill. ; 23 cm. |
Language: | English |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4693456 |
Summary: | Allowing the reader to learn how and why the world's leading marketers are growing customer share, this text shows how to successfully increase the amount of business from loyal customers. |
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Item Description: | Includes index. |
Physical Description: | xxvii, 284 p. : ill. ; 23 cm. |
ISBN: | 0130671673 |