Transcultural communication in health care /
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| Author / Creator: | Luckmann, Joan. |
|---|---|
| Imprint: | Albany, NY : Delmar, c2000. |
| Description: | xvi, 320 p. : ill. ; 23 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4830197 |
Table of Contents:
- Preface
- Contributors
- Unit 1. Exploring Transcultural Communication
- Unit One Assessment: Assessing Your Transcultural Communication Goals and Basic Knowledge
- Chapter 1. Introduction to Transcultural Communication in Health Care
- Introduction
- Communication: A Cornerstone for Health Care Practice
- Language and Communication
- The Growing Demand for Transcultural Communication
- Vital Remarks and Special Cautions
- Testing Your Knowledge
- Chapter 2. Transcultural Communication Building Blocks: Culture and Cultural Values
- Introduction
- Culture
- Cultural Values
- Values of Major American Cultural Groups
- Values of Other Selected American Cultural Groups
- Testing Your Knowledge
- Chapter 3. Transcultural Communication Building Blocks: Beliefs, Behavior, and Communication
- Introduction
- Beliefs
- Behavior
- Communication
- Testing Your Knowledge
- Chapter 4. Transcultural Communication Stumbling Blocks
- Introduction
- Barriers to Transcultural Communication
- Testing Your Knowledge
- Chapter 5. Transcultural Communication Within the Health Care Subculture
- Introduction
- Western Health Care System Subculture
- Hospital Subculture
- Professional Subculture
- Commercial or Business Subculture
- Communication Problems Between Subcultures
- Other Health Care Subcultures
- The Client Subculture
- Health Care Professionals as Culture Brokers Between Subcultures
- Testing Your Knowledge
- Unit One Evaluation: Evaluating Your Transcultural Communication Goals and Basic Knowledge
- Unit 2. Developing Transcultural Communication Skills
- Unit Two Assessment: Assessing Your Transcultural Communication Skills
- Chapter 6. Exploring Transcultural Communication As a Participant-Observer
- Introduction
- Repetitive Social Situations
- Context
- Participant-Observation
- Participant-Observation Interviewing
- Key Informants
- Testing Your Knowledge
- Chapter 7. Using Basic Transcultural Communication Techniques
- Introduction
- Developing a Transcultural Therapeutic Relationship
- Developing Transcultural Communication Skills
- Testing Your Knowledge
- Chapter 8. Overcoming Transcultural Communication Barriers
- Introduction
- Overcoming a Knowledge Deficit
- Controlling Bias, Ethnocentrism, and Stereotyping
- Overcoming Language Barriers
- Overcoming Terminology Differences
- Overcoming Differences in Perceptions and Expectations
- Testing Your Knowledge
- Chapter 9. Working With and Without an Interpreter
- Introduction
- Working With a Medical Interpreter
- Working Without a Medical Interpreter
- Testing Your Knowledge
- Unit Two Evaluation: Evaluating Your Transcultural Communication Skills
- Unit 3. Using Transcultural Communication to Elicit Assessment Data
- Unit Three Assessment: Assessing Your Ability to Elicit Assessment Data
- Chapter 10. Eliciting Assessment Data From the Client, Family, and Interpreters
- Introduction
- The Art of Eliciting Information
- Eliciting Basic Cultural Information
- Eliciting Views of Illness Using the Explanatory Model
- Eliciting the Client's Pattern of Seeking Help
- Eliciting Information From the Client's Family and Support Group
- Testing Your Knowledge
- Unit Three Evaluation: Evaluating Your Ability to Elicit Assessment Data
- Unit 4. Using Transcultural Communication Skills to Plan and Implement Care
- Unit Four Assessment: Assessing Your Transcultural Communication Skills in Planning and Implementing Care
- Chapter 11. Using Transcultural Communication to Plan Care, Explain, and Instruct
- Introduction
- Transcultural Communication in Planning and Implementing Care
- Using Transcultural Communication to Explain and Instruct
- Testing Your Knowledge
- Chapter 12. Using Transcultural Communication to Assist People Responding to Pain, Grief, Dying, and Death
- Introduction
- Using Transcultural Communication to Assist Clients in Pain
- Using Transcultural Communication to Assist Clients Who Are Dying
- Using Transcultural Communication to Assist People Who Are Grieving
- Testing Your Knowledge
- Unit Four Evaluation: Evaluating Your Transcultural Communication Skills in Planning and Implementing Care
- Unit 5. Transcultural Communication Skills Between Health Care Professionals
- Unit Five Assessment: Assessing Your Transcultural Communication Skills With Other Health Care Professionals
- Chapter 13. Fostering Transcultural Communication With Other Health Care Professionals
- Introduction
- Barriers to Transcultural Communication Between Health Care Professionals
- Bridges to Transcultural Communication Between Health Care Professionals
- Testing Your Knowledge
- Unit Five Evaluation: Evaluating Your Transcultural Communication Skills With Other Health Care Professionals
- Appendix I. Organizations and Agencies
- Professional Organizations
- Government Agencies
- Ethnic and Minority Organizations and Agencies
- International Agencies
- Refugee Centers and Programs
- Telephone Information Lines
- Appendix II. Annotated List of Suggested Books and Films With a Transcultural Theme
- Fiction
- Nonfiction
- Films
- Appendix III. Answer Key to Testing Your Knowledge Questions
- Bibliography
- Index
