Complaining, teasing, and other annoying behaviors /

Kowalski (Clemson Univ.) addresses the serious and interesting issue of how those closest to us can bother us the most. This intriguing work looks at the origins of these annoying behaviors, and why people engage in them. In addition, the author addresses what can be done from the perspective of both the one engaging in the annoying behavior and the individual who is its target. The advice that Kowalski offers in chapter 2, for example, is useful for anyone who has to conduct a meeting or deal with a chronic complainer. The authors suggest that the reader "turn the tables" on the complainer and ask what they are going to do about the situation. This reader has, indeed, used this technique in committee meetings where progress is being stalled by a complaining individual. As Kowalski suggests, sometimes the request for involvement in solving the problem is all it takes to stop the complaining and kick-start progress. ^BSumming Up: Optional. An engaging and helpful text for general readers and professionals. R. E. Osborne Texas State University--San Marcos