Job feedback : giving, seeking, and using feedback for performance improvement /
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| Author / Creator: | London, Manuel. |
|---|---|
| Edition: | 2nd ed. |
| Imprint: | Mahwah, NJ : Lawrence Erlbaum Associates, c2003. |
| Description: | xvi, 267 p. ; 24 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/5135203 |
Table of Contents:
- Contents
- Series Foreword
- Preface
- Introduction
- Part I. Person Perception
- How and Why Feedback Works
- How People Evaluate Themselves
- Feedback Dynamics
- Processing Information About Others
- Part II. Performance Evaluation Methods
- Performance Appraisals
- Multisource Feedback Methods
- The Usefulness of Multisource Feedback
- Assessment Centers and Business Simulations
- Part III. Supporting the Use of Feedback
- The Manager's Role as Feedback Provider
- Performance Management, Development, and Coaching
- Holding Managers Accountable for Giving and Using Feedback
- Part IV. Future Directions
- Feedback in Teams and Cross-Cultural Organizations
- Changing Technologies and Jobs: Toward Feedback-Oriented, Continuous Learning Environments
