The library's crisis communications planner : a PR guide for handling every emergency /

The library's crisis communications planner : a PR guide for handling every emergency /

Saved in:

Bibliographic Details
Author / Creator:	Thenell, Jan.
Imprint:	Chicago : American Library Association, 2004.
Description:	vii, 77 p. ; 23 cm.
Language:	English
Subject:	Libraries -- Safety measures -- Handbooks, manuals, etc. Archives -- Safety measures -- Handbooks, manuals, etc. Libraries -- Security measures -- Handbooks, manuals, etc. Archives -- Security measures -- Handbooks, manuals, etc. Libraries and mass media. Crisis management -- Handbooks, manuals, etc. Archives -- Safety measures. Archives -- Security measures. Crisis management. Libraries and mass media. Library buildings -- Safety measures. Libraries -- Security measures. Handbooks and manuals.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/5367789

Hidden Bibliographic Details
ISBN:	0838908705
Notes:	Includes bibliographical references (p. 73-74) and index.

Table of Contents:

1. The crisis communications plan
2. Gathering and maintaining crisis-ready information
3. Assembling the team : the collective intelligence
4. Identifying library audiences and stakeholders
5. Assessing your library's crisis potential
6. Creating ready responses for areas of vulnerability
7. Building positive media relationships
8. Communicating during a crisis
9. After the crisis : a time of opportunity
App. 1. Twenty tips for writing an effective news release.