The quality handbook for health care organizations : a manager's guide to tools and programs /

The quality handbook for health care organizations : a manager's guide to tools and programs /

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Bibliographic Details
Author / Creator:	Dlugacz, Yosef D., 1947-
Edition:	1st ed.
Imprint:	San Francisco : Jossey-Bass, c2004.
Description:	xxvii, 256 p. : ill. ; 23 cm.
Language:	English
Subject:	Health services administration. Health facilities -- Personnel management. Medical care -- Quality control. Quality Assurance, Health Care -- organization & administration -- United States. Critical Pathways -- United States. Data Collection -- methods -- United States. Data Interpretation, Statistical -- United States. Quality Indicators, Health Care -- United States. Health facilities -- Personnel management. Health services administration. Medical care -- Quality control.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/5371899

Hidden Bibliographic Details
Other authors / contributors:	Restifo, Andrea, 1965- Greenwood, Alice.
ISBN:	0787969214 (pbk.)
Notes:	Includes bibliographical references (p. 245-247) and index. committed to retain 20170930 20421213 HathiTrust

Table of Contents:

Figures and Tables
Foreword
Author's Note
Preface
The Authors
1. The Role of the Manager
2. Managing Quality
3. Information and Prioritization
4. Managing Quality Data
5. Using Quality Tools and Statistical Methods for Data Analysis
6. Translating Information into Action
7. Working with Guidelines
8. Communication and Accountability
9. To Err Is Indeed Human
10. Working Together
Conclusion
Bibliography
Name Index