| Summary: | The professional services market is under continuous pressure to change. Some firms have responded well, many have tried and failed. Professionals prefer to analyze and debate, rather than decide and act. Implementation and speed of response within professional firms remains a key problem. Whilst many management books focus on strategic change, few tackle it in the context of professional service firms. This book provides practical tools to harness the intellect and energy of professionals to implement holistic change successfully.
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