Improving tourism and hospitality services /
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Author / Creator: | Laws, Eric, 1945- |
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Imprint: | Cambridge, MA : CABI Pub., c2004. |
Description: | xviii, 203 p. : ill. ; 22 cm. |
Language: | English |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/5615891 |
ISBN: | 0851999956 (pbk.) |
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Notes: | Includes bibliographical references (p. 183-200) and index. |
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