Irasutoban kokyaku manzokutte naani? : CS suishinshitsu kinmu o meizu = Customer satisfaction /
イラスト版顧客満足ってなあに? : CS推進室勤務を命ず = Customer satisfaction /
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Author / Creator: | Satō, Tomoyasu, 1929- 佐藤知恭, 1929- |
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Imprint: | Tōkyō : Nihon Keizai Shinbunsha, 1992. 東京 : 日本経済新聞社, 1992. |
Description: | 190 p. : ill. ; 19 cm. |
Language: | Japanese |
Subject: | |
Format: | E-Resource Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/5752414 |
Varying Form of Title: | Kokyaku mansokutte naani? Customer satisfaction 顧客満足ってなあに? |
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ISBN: | 4532141176 |
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