Tourism SMEs, service quality, and destination competitiveness /

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Bibliographic Details
Imprint:Wallingford, Oxfordshire, UK ; Cambridge, MA : CABI Pub., c2005.
Description:xxv, 366 p. : ill. ; 25 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/5820953
Hidden Bibliographic Details
Other authors / contributors:Jones, Eleri Ellis.
Haven-Tang, Claire.
ISBN:0851990118 (alk. paper)
Notes:Includes bibliographical references and index.

MARC

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300 |a xxv, 366 p. :  |b ill. ;  |c 25 cm. 
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504 |a Includes bibliographical references and index. 
505 0 0 |g 1.  |t Tourism SMEs, service quality and destination competitiveness /  |r E. Jones and C. Haven-Tang --  |g 2.  |t Integrated tourism in Europe's rural destinations : competition or cooperation? /  |r T. Oliver and T. Jenkins --  |g 3.  |t The peripherality, tourism and competitiveness mix : contradictory or confirmed? /  |r F. Williams and M. MacLeod --  |g 4.  |t Policy options for the development of an indigenous tourism SME sector in Kenya /  |r G. Manyara and E. Jones --  |g 5.  |t Quality issues for the family business /  |r D. Getz, J. Carlsen and A. Morrison --  |g 6.  |t Capability-based growth : the case of UK tourism SMEs /  |r M. M. Augustyn and J. Pheby --  |g 7.  |t Producing hospitality, consuming lifestyles : lifestyle entrepreneurship in Urban Scotland /  |r M. Di Domenico --  |g 8.  |t Modelling the integration of information and communication technologies in small and medium hospitality enterprises /  |r H. C. Murphy --  |g 9.  |t Business goals in the small-scale accommodation sector in New Zealand /  |r C. M. Hall and K. Rusher --  |g 10.  |t The future of the tourism and hospitality workforce begins at home /  |r C. Haven-Tang and D. Botterill --  |g 11.  |t HRM behaviour and economic performance : small versus large tourism enterprises /  |r A.-M. Hjalager --  |g 12.  |t Insights into skill shortages and skill gaps in tourism : a study in greater Manchester /  |r C. Lashley --  |g 13.  |t A typology of approaches towards training in the South-east Wales hospitality industry /  |r S. Moore --  |g 14.  |t The utilization of human resources in tourism SMEs : a comparison between Mexico and Central Florida /  |r A. Pizam and D. V. Tesone --  |g 15.  |t Investment support for tourism SMEs : a review of theory and practice /  |r S. Wanhill --  |g 16.  |t Business confidence in Wales : the Wales tourism business monitor /  |r H. Smith --  |g 17.  |t The role of a national tourism organization in developing a national tourism quality scheme : the case of Hungary /  |r Z. Behringer and T. Mester --  |g 18.  |t Leadership and coordination : a strategy to achieve professionalism in the Welsh tourism industry /  |r D. James --  |g 19.  |t Identifying and exploiting potentially lucrative niche markets : the case of planned impulse travellers in Hong Kong /  |r E. Chan and S. Wong --  |g 20.  |t Small and medium-sized Libyan tourism enterprises and the national tourism development plan for Libya /  |r M. Jwaili, B. Thomas and E. Jones --  |g 21.  |t 'A virtual Huanying, Selamat Datang and Herzlich Willkommen!' : the Internet as a cross-cultural promotional tool for tourism /  |r W. G. Arlt --  |g 22.  |t The heterodoxy of tourism SMEs /  |r C. Haven-Tang and E. Jones. 
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700 1 |a Jones, Eleri Ellis.  |0 http://id.loc.gov/authorities/names/n97008805  |1 http://viaf.org/viaf/278707931 
700 1 |a Haven-Tang, Claire.  |0 http://id.loc.gov/authorities/names/n2003017142  |1 http://viaf.org/viaf/269904357 
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