Tourism SMEs, service quality, and destination competitiveness /

Saved in:
Bibliographic Details
Imprint:Wallingford, Oxfordshire, UK ; Cambridge, MA : CABI Pub., c2005.
Description:xxv, 366 p. : ill. ; 25 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/5820953
Hidden Bibliographic Details
Other authors / contributors:Jones, Eleri Ellis.
Haven-Tang, Claire.
ISBN:0851990118 (alk. paper)
Notes:Includes bibliographical references and index.
Table of Contents:
  • Tourism SMEs, service quality and destination competitiveness
  • Integrated tourism in Europe's rural destinations: Competition or cooperation
  • The peripherality, tourism and competitiveness mix: Contradictory or confirmed?
  • Policy options for the development of an indigenous tourism SME sector in Kenya
  • Quality issues for the family business
  • Capability-based growth: The case of UK tourism SMEs
  • Producing hospitality, consuming lifestyles: Lifestyle entrepreneurship in urban Scotland
  • Modelling the integration of information and communication technologies in small and medium hospitality enterprises
  • Business goals in the small-scale accommodation sector in New Zealand
  • The future of the tourism and hospitality workforce begins at home
  • HRM behaviour and economic performance - small versus large enterprises
  • Insights into skill shortages and skill gaps in tourism - a study in Greater Manchester
  • A typology of approaches towards training in the Southeast Wales hospitality industry
  • The utilization of human resources in tourism SMEs: A comparison between Mexico and Central Florida
  • Investment support for tourism SMEs: A review of theory and practice
  • Business confidence in Wales - the Wales Tourism Business Monitor
  • The role of a National Tourism Organisation in developing a National Tourism Quality Scheme: The case of Hungary
  • Leadership and co-ordination: A strategy to achieve professionalism in the Welsh tourism industry
  • Identifying and exploiting potentially lucrative niche markets: The case of planned impulse travellers in Hong Kong
  • Small and medium-sized Libyan tourism enterprises and the National Tourism Development Plan for Libya
  • 'A virtual huanying, selamat dating and herzlich willkommen!' The Internet as a cross-cultural promotional tool for tourism
  • The heterodoxy of tourism SMEs and the challenges of destination competitiveness