How to run successful incentive schemes /

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Bibliographic Details
Author / Creator:Fisher, John G.
Edition:3rd ed.
Imprint:London ; Sterling, VA : Kogan Page, 2005.
Description:vi, 234 p. : ill. ; 24 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/5844259
Hidden Bibliographic Details
Other uniform titles:Fisher, John G. Manager's guide to staff incentives and performance improvement techniques.
ISBN:0749443960
Notes:"Institute of Sales Promotion."
"First published in 1995 by Kogan Page Limited as A manager's guide to staff incentives and performance improvement techniques"--T.p. verso.
Includes index.
Table of Contents:
  • Preface to the third edition
  • 1. The profit potential
  • Improving performance
  • Where should you begin?
  • Specific incremental profit
  • 2. The human audit
  • Human audit guidelines
  • Company performance
  • Personnel inventory
  • Digging deeper
  • Understanding job roles in detail
  • Recruiting the decision makers
  • Taking an overall view
  • Testing your presentation
  • 3. Constructing the programme
  • Motivation theory
  • Performance improvement in practice
  • Isolating the objectives
  • Quantitative objectives
  • Incentive techniques for individual participants
  • Variations for team participants
  • The middle-band concept
  • How long should the incentive programme last?
  • Rules and regulations
  • Tiered reward systems
  • 4. Building the budget
  • The concept of incremental profit
  • Cost headings
  • 5. Does more money motivate?
  • Basic salary
  • Salary plus commission
  • Performance-related pay (PRP)
  • Money - the worst motivator
  • 6. Flexible benefits
  • Benefits as security
  • Benefits as loyalty incentives
  • The stages of effective communication
  • Tax, insurance and financial planning issues
  • Administration
  • Is choice of benefits motivational?
  • 7. Incentive travel: everyone's top reward
  • Extraordinary rewards
  • Promising the earth
  • Making incentive travel different
  • Trends in incentive travel
  • Individual incentive travel
  • Significant product factors
  • Other means of transport
  • Forward planning of destinations
  • 8. Tangibles: merchandise
  • Merchandise catalogues
  • Invent your own catalogue!
  • 9. Tangibles: vouchers and services
  • Advantages of vouchers
  • Redeeming features: 'universal' vouchers
  • Disadvantages of vouchers
  • Administration
  • Voucher promotion
  • 'Designer awards'
  • Developing technology
  • 10. Events
  • Meetings and conferences
  • Hosted weekend incentives
  • Group activities
  • Staff parties
  • 11. Measure, monitor, mirror
  • Measure
  • Monitor
  • Mirror
  • 12. Recognition systems
  • Why recognition works
  • Types of corporate recognition
  • Club concepts
  • Distributor clubs
  • Frequent buyer/loyalty programmes
  • Informal recognition
  • 13. The future of incentives
  • Index