How to run successful incentive schemes /
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Author / Creator: | Fisher, John G. |
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Edition: | 3rd ed. |
Imprint: | London ; Sterling, VA : Kogan Page, 2005. |
Description: | vi, 234 p. : ill. ; 24 cm. |
Language: | English |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/5844259 |
Table of Contents:
- Preface to the third edition
- 1. The profit potential
- Improving performance
- Where should you begin?
- Specific incremental profit
- 2. The human audit
- Human audit guidelines
- Company performance
- Personnel inventory
- Digging deeper
- Understanding job roles in detail
- Recruiting the decision makers
- Taking an overall view
- Testing your presentation
- 3. Constructing the programme
- Motivation theory
- Performance improvement in practice
- Isolating the objectives
- Quantitative objectives
- Incentive techniques for individual participants
- Variations for team participants
- The middle-band concept
- How long should the incentive programme last?
- Rules and regulations
- Tiered reward systems
- 4. Building the budget
- The concept of incremental profit
- Cost headings
- 5. Does more money motivate?
- Basic salary
- Salary plus commission
- Performance-related pay (PRP)
- Money - the worst motivator
- 6. Flexible benefits
- Benefits as security
- Benefits as loyalty incentives
- The stages of effective communication
- Tax, insurance and financial planning issues
- Administration
- Is choice of benefits motivational?
- 7. Incentive travel: everyone's top reward
- Extraordinary rewards
- Promising the earth
- Making incentive travel different
- Trends in incentive travel
- Individual incentive travel
- Significant product factors
- Other means of transport
- Forward planning of destinations
- 8. Tangibles: merchandise
- Merchandise catalogues
- Invent your own catalogue!
- 9. Tangibles: vouchers and services
- Advantages of vouchers
- Redeeming features: 'universal' vouchers
- Disadvantages of vouchers
- Administration
- Voucher promotion
- 'Designer awards'
- Developing technology
- 10. Events
- Meetings and conferences
- Hosted weekend incentives
- Group activities
- Staff parties
- 11. Measure, monitor, mirror
- Measure
- Monitor
- Mirror
- 12. Recognition systems
- Why recognition works
- Types of corporate recognition
- Club concepts
- Distributor clubs
- Frequent buyer/loyalty programmes
- Informal recognition
- 13. The future of incentives
- Index