Continuous quality improvement in health care /
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| Edition: | 3rd ed. |
|---|---|
| Imprint: | Sudbury, Mass. : Jones and Bartlett, c2006. |
| Description: | xxvi, 678 p. : ill. ; 23 cm. |
| Language: | English |
| Subject: | |
| Format: | E-Resource Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/5847113 |
Table of Contents:
- Ch. 1. Defining quality improvement / Curtis P. McLaughlin and Arnold D. Kaluzny
- Ch. 2. Does TQM/CQI work in health care? / Curtis P. McLaughlin and Kit N. Simpson
- Ch. 3. The outcome model of quality / Susan I. DesHarnais and Curtis P. McLaughlin
- Ch. 4. Measurement and statistical analysis in CQI / Diane L. Kelly and Susan Paul Johnson
- Ch. 5. Measuring consumer satisfaction / Shulamit L. Bernard and Lucy A. Savitz
- Ch. 6. Understanding and improving team effectiveness in quality improvement / Bruce Fried and William R. Carpenter
- Ch. 7. CQI, transformation, and the "learning" organization / Vaughn M. Upshaw, Arnold D. Kaluzny and Curtis P. McLaughlin
- Ch. 8. Measuring & assessing adverse medical events to promote patient safety / Lucy A. Savitz and Shulamit L. Bernard
- Ch. 9. The human face of medical error : classification and reduction / Joseph G. Van Matre, Donna J. Slovensky and Curtis P. McLaughlin
- Ch. 10. Information management and technology for CQI / Curtis P. McLaughlin and David C. Kibbe
- Ch. 11. Integrating approaches to health professional development with approaches to improving patient care / Julie J. Mohr and Paul Batalden
- Ch. 12. Quality improvement in primary care : the role of organization, collaboratives, and managed care / Leif I. Solberg, Thomas E. Kottke and Milo L. Brekke
- Ch. 13. CQI in contract research organizations / William A. Sollecito and Kaye H. Fendt
- Ch. 14. Continuous quality improvement in public health organizations / Glen P. Mays and Paul K. Halverson
- Ch. 15. Inquiring into the quality and safety of care in the academic clinical microsystem / Julie J. Mohr, Paul Batalden and Paul Barach
- Ch. 16. Quality : from professional responsibility to public policy and back again / Curtis P. McLaughlin and Arnold D. Kaluzny
- Case 1. Intermountain health care / Richard M. J. Bohmer, Amy C. Edmondson and Laura R. Feldman
- Case 2. Quality in pediatric subspecialty care / William A. Sollecito, Peter A. Margolis, Paul V. Miles, Robert Perelman and Richard B. Colletti
- Case 3. Community-based quality improvement efforts in Kingsport, Tennessee / Curtis P. McLaughlin and Kit N. Simpson
- Case 4. West Florida Regional Medical Center / Curtis P. McLaughlin
- Case 5. Rex healthcare and service line teams / Curtis P. McLaughlin and Linda C. Jordan
- Case 6. Dr. Johnson, network medical director / William Q. Judge and Curtis P. McLaughlin
- Case 7. North Carolina science to service project / Beth Melcher and Christina Rausch
- Case 8. Transforming health care : the president's health information technology plan
- App. A. Malcolm Baldrige award 2004 health care criteria for performance excellence.
