How the British National Health Service deals with diversity : professional problems, patient problems /

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Bibliographic Details
Author / Creator:Johns, Nick, 1969-
Imprint:Lewiston, N.Y. : Edwin Mellen Press, c2006.
Description:iv, 393 p. : ill. ; 24 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/6205684
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ISBN:077345733X
9780773457331
Notes:Includes bibliographical references (p. [355]-388) and index.
Description
Summary:Drawing from a national mail survey of NHS trusts and a complimentary case study, this book provides a valuable insight into the experiences of minority ethnic communities, both as patients and as staff members in the NHS. It charts the nature of the problems they face, from language barriers to cultural misunderstandings. A fresh perspective is offered from the point of view of users into concepts of institutional racism.
Physical Description:iv, 393 p. : ill. ; 24 cm.
Bibliography:Includes bibliographical references (p. [355]-388) and index.
ISBN:077345733X
9780773457331