How the British National Health Service deals with diversity : professional problems, patient problems /

How the British National Health Service deals with diversity : professional problems, patient problems /

Saved in:

Bibliographic Details
Author / Creator:	Johns, Nick, 1969-
Imprint:	Lewiston, N.Y. : Edwin Mellen Press, c2006.
Description:	iv, 393 p. : ill. ; 24 cm.
Language:	English
Subject:	National health services -- Great Britain. Minorities -- Medical care -- Great Britain. Minorities -- Health and hygiene -- Great Britain. Ethnic groups -- Medical care -- Great Britain. Health services accessibility -- Great Britain. Ethnic groups -- Medical care. Health services accessibility. Minorities -- Health and hygiene. Minorities -- Medical care. National health services. Great Britain.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/6205684

Hidden Bibliographic Details
ISBN:	077345733X 9780773457331
Notes:	Includes bibliographical references (p. [355]-388) and index.

Table of Contents:

Ch. 1. Setting the scene
Sect. 1. Meeting the needs of minority ethnic communities
Ch. 2. Communication barriers : the produce of ignorance and ideology
Ch. 3. Institutional racism in the NHS
Sect. 2. Improving service provision to minority ethnic communities
Ch. 4. The internal market
Ch. 5. Minding our language
Ch. 6. The value of cultural awareness training
Sect. 3. Ethnic diversity in the NHS
Ch. 7. The meaning of ethnic diversity
Ch. 8. Taking positive action
Ch. 9. The management of diversity
Ch. 10. Conclusion.