Strategic corporate social responsibility : stakeholders in a global environment /

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Bibliographic Details
Author / Creator:Werther, William B.
Imprint:Thousand Oaks : SAGE Publications, c2006.
Description:xxiv, 356 p. : ill. ; 23 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/6217448
Hidden Bibliographic Details
Other authors / contributors:Chandler, David B.
ISBN:1412913721 (cloth)
141291373X (pbk.)
Notes:Includes bibliographical references (p. 333-343) and index.
Table of Contents:
  • Foreword
  • Preface
  • Why Corporate Social Responsibility Matters
  • Plan of the Book
  • Acknowledgments
  • Part I. What Is Corporate Social Responsibility?
  • 1. Toward a Responsible Society
  • What Is CSR?
  • Corporate Strategy and CSR
  • What CSR Is and Is Not
  • The Evolution of CSR
  • The Cultural and Contextual Assumptions
  • A Moral Argument for CSR
  • A Rational Argument for CSR
  • An Economic Argument for CSR
  • Why Is CSR Important?
  • Why Is CSR Relevant Today?
  • Increasing Affluence
  • Changing Social Expectations
  • Globalization and the Free Flow of Information
  • Ecological Sustainability
  • Beyond Trends to Context
  • Questions for Discussion and Review
  • Notes
  • 2. CSR: Do Stakeholders Care?
  • Do Stakeholders Care?
  • Stakeholder Advocacy
  • What Do Stakeholders Think?
  • The Wal-Mart Conundrum
  • Is Wal-Mart Good for Society?
  • Prices
  • Suppliers
  • Jobs
  • Quality and Variety
  • Wal-Mart Is King ... Today
  • Martha Stewart Living Omnimedia
  • Consumer Reaction
  • Investor Reaction
  • So, Do Stakeholders Care?
  • Questions for Discussion and Review
  • 3. The Strategic Context of CSR
  • The Strategic Lens: Vision, Mission, Strategy, and Tactics
  • The Strategic Lens: The E.S.C.S. Framework
  • Competencies
  • Strategy
  • Structure
  • The CSR Filter
  • The Strategic Lens: Environmental Context
  • Environmental Forces Propelling Greater CSR
  • CSR and Growing Affluence
  • CSR and Globalization
  • CSR and Communications Technologies
  • CSR and Brands
  • Strategic CSR
  • Questions for Discussion and Review
  • 4. Implementation: The Integration of CSR Into Strategy and Culture
  • The CSR Threshold
  • The CSR Threshold-Variations Between Companies
  • The CSR Threshold-Variations Between Industries
  • The CSR Threshold-Variations Between Cultures
  • Where Do Firms Stand Today?
  • CSR Business Plan of Action-Short Term
  • From the Top Down With Sincere Commitment
  • CSR Officer
  • CSR Position Statement
  • Awareness Creation: Measurement and Rewards
  • CSR Audit and Report
  • CSR Ombudsman
  • CSR Framework-Organizational Structure
  • CSR Business Plan of Action-Medium Term
  • Stakeholder Involvement
  • Manage the Message
  • Corporate Governance
  • Corporate Activism
  • Overview of Implementation
  • Implementation From a Strategic Perspective: Planning
  • Implementation From a Firm Perspective: Action
  • Questions for Discussion and Review
  • Part II. CSR: The Issues and Case Studies
  • Organizational Stakeholders
  • Economic Stakeholders
  • Societal Stakeholders
  • Special Cases of CSR
  • 5. Organizational Issues and Case Studies
  • Action Versus Intention - Enron
  • Auditing CSR - Sweatshops
  • Compliance-Ethics - Ethics Officers
  • Compliance-Approaches - Voluntary Versus Mandatory
  • Corporate Charters - Federalization
  • Corporate Governance-Reporting - Sarbanes-Oxley Act (2002)
  • Corporate Governance-Boards - Corporate Boards
  • Corporation - The U.S. Corporation
  • Employee Relations - Ohio Employee Ownership Center
  • Hypocrisy - The Body Shop
  • Principal-Agent Conflict - Expensing Stock Options
  • Research and Development - Asbestos
  • Shareholder Activism - GlaxoSmithKline
  • Stakeholder Relations - Ben & Jerry's
  • Volunteering - Timberland
  • 6. Economic Issues and Case Studies
  • Advertising - Benetton
  • Brands - BP
  • Consumer Apathy - SUVs
  • Cultural Conflict - Nike
  • Diversity-Discrimination - U.S. Masters
  • Diversity-Helpful Intent - Goodwill Industries
  • Environmental Sustainability - Ford
  • Fair Trade - Starbucks
  • Finance - Citigroup
  • Investing - SRI Funds
  • Loans - Microloans
  • NGO and Corporate Cooperation - Greenfreeze
  • Philanthropy - Merck
  • Profit - Hewlett-Packard
  • Wages - McDonald's
  • 7. Societal Issues and Case Studies
  • Community - Fannie Mae
  • Corruption and Bribery - Legislation
  • Country of Origin - Conflict Diamonds
  • Ethics - Teaching Ethics
  • Globalization - U.S. Judicial Activism
  • Human Rights - Union Carbide
  • Internet - NGO Activism
  • Legislation - Company Responsibilities Bill
  • Litigation - Chiquita Brands
  • Media - CNN
  • Patents - Generic Drugs
  • Patriotism - Tyco
  • Science and Technology - Cloning
  • Sex - Abercrombie & Fitch
  • Universities and CSR - West Coconut Grove
  • 8. Special Cases of CSR
  • Companies Doing CSR Well
  • Bank of America
  • Coca-Cola
  • Fast-Food Industry
  • Heineken
  • IKEA
  • Johnson & Johnson
  • Mattress Giant
  • Microsoft (Bill Gates)
  • Newman's Own
  • Nike
  • Pepsi
  • Procter & Gamble
  • Prudential Insurance
  • September 11, 2002
  • Sony PlayStation
  • Southwest Airlines
  • Starbucks
  • Companies Criticized for Their CSR Efforts
  • American Airlines
  • Bridgestone/Firestone
  • Defense Contractors
  • ExxonMobil
  • Ford
  • Genetically Modified (GM) Labeling
  • Hewlett-Packard
  • McDonald's
  • Video Game Industry
  • Companies Trying to Do CSR Well
  • Berkshire Hathaway
  • Cadbury
  • Kraft
  • Malden Mills
  • Monsanto
  • Nestle
  • PETA
  • Shell
  • University of Nottingham
  • Wal-Mart
  • Companies Persevering Against All the Odds
  • British American Tobacco
  • McDonald's
  • NBC
  • Philip Morris Companies
  • Part III. Appendixes
  • Appendix A. Directory of CSR-Related Organizations and Internet Links
  • Appendix B. Directory of Online CSR Information Sources and Publications
  • Appendix C. CSR Bibliography
  • Books
  • Journal Articles
  • Index
  • About the Authors