Coaching people : expert solutions to everyday challenges.

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Bibliographic Details
Author / Creator:McManus, Patty.
Imprint:Boston, Mass. : Harvard Business School Pub., c2006.
Description:xi, 69 p. : ill. ; 18 cm.
Language:English
Series:Pocket mentor series
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/6244413
Hidden Bibliographic Details
Other authors / contributors:Harvard Business School Publishing Corporation.
ISBN:9781422103470 (pbk. : alk. paper)
1422103471
Notes:"Patty McManus, mentor"--P. .
Includes bibliographical references.
Table of Contents:
  • Mentor's Message: Coaching as a Lifelong Process
  • Coaching: The Basics
  • What Is Coaching?
  • What coaching is and what coaching is not
  • Coaching with Purpose
  • When should coaching take place?
  • How to Know When to Coach
  • Observing
  • How to Develop Coaching Skills
  • Listen actively
  • Ask questions
  • Advocate for your opinions
  • Give feedback as a coach
  • Receive feedback as a coach
  • Build agreement
  • How to Manage a Coaching Session
  • Prepare for the coaching session
  • Conducting the coaching session
  • Develop an action plan
  • Coach beyond the session
  • How to Customize Your Coaching
  • Selecting a coaching style
  • Combine the roles of evaluator and coach
  • Tips and Tools
  • Tools for Coaching People
  • Test Yourself
  • Answers to test questions
  • To Learn More
  • Sources for Coaching People
  • Notes