ISO 9001:2000 : a workbook for service organizations.

ISO 9001:2000 : a workbook for service organizations.

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Bibliographic Details
Imprint:	Geneva : ISO : ITC, 2005.
Description:	xi, 116 p. : ill. ; 30 cm.
Language:	English
Subject:	ISO 9000 Series Standards -- Handbooks, manuals, etc. Quality control -- Standards -- Handbooks, manuals, etc. ISO 9000 Series Standards. Quality control -- Standards. Handbooks and manuals.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/6248977

Hidden Bibliographic Details
Other authors / contributors:	Riddle, Dorothy I. International Organization for Standardization. International Trade Centre UNCTAD/GATT
ISBN:	9291372862
Notes:	"This workbook was written by Dorothy Riddle"--Acknowledgements. "United Nations sales no. E.04.III.T.8"--T.p. verso.

Description
Summary:	This Workbook presents a set of questions, checklists and planning guides, to be used as a tool for streamlining the internal process of conformance to the ISO 9001:2000 standard, by professional service firms in developing countries. The Workbook provides an overview of ISO 9001:2000 as an international quality management framework; focuses on internal decisions, discussions and the planning needed in applying ISO 9001:2000 concept, and for creating the necessary quality management system in a small service firm.
Item Description:	"This workbook was written by Dorothy Riddle"--Acknowledgements. "United Nations sales no. E.04.III.T.8"--T.p. verso.
Physical Description:	xi, 116 p. : ill. ; 30 cm.
ISBN:	9291372862