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|a (OCoLC)37393027
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|b U.S. Department of Commerce, Patent and Trademark Office, Washington, DC
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|a C 21.2:C 96/
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|a United States.
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|0 http://id.loc.gov/authorities/names/n79076648
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|a Description based on: 1996; title from cover.
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|a Summary of data from customer satisfaction surveys.
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|a Available via the Internet from the US PTO web site. Address as of 08/04/00: http://www.uspto.gov/web/menu/menu1.html; current access available via PURL.
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