Exchange behavior in selling and sales management /

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Bibliographic Details
Author / Creator:Sheng, Peng.
Imprint:Oxford : Butterworth-Heinemann, 2008.
Description:xviii, 222 p. : ill. ; 23 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/6696921
Hidden Bibliographic Details
Other authors / contributors:Guergachi, Aziz.
ISBN:9780750685900 (pbk.)
0750685905 (pbk.)
Notes:Includes bibliographical references and index.

MARC

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300 |a xviii, 222 p. :  |b ill. ;  |c 23 cm. 
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504 |a Includes bibliographical references and index. 
505 0 0 |g Part 1  |t Exchange Behavior in Selling and Sales Management (X-Be) --  |g 1  |t Overview of the (1 + 7) Elements of X-Be  |g 3 --  |g 2  |t Phases of the Purchase Process Model: Value Formation and Exchange on the Part of Customer  |g 21 --  |g 3  |t Key Persons and Core Opinion Leaders: Value Roles on the Part of Customer  |g 37 --  |g 4  |t Views on Criteria: Base for Judging Value  |g 51 --  |g 5  |t Buying Points and Selling Points: Expression of Customer Value  |g 69 --  |g 6  |t Deliverability and Integrated Product: Totality of a Purchase in Terms of Value  |g 83 --  |g 7  |t Appropriate Communicators and Networked Resources: Facilitators of Value Formation and Exchange  |g 99 --  |g 8  |t Selling Status Indices: Measures for Monitoring the Value Integration Process  |g 117 --  |g 9  |t Dealing with Competition: An Approach from the Perspective of Customer Value  |g 135 --  |g 10  |t Putting the Elements Together: A Roadmap for Effective Selling and Sales Management  |g 149 --  |g Part 2  |t Theoretical Foundations and Advanced Topics --  |g 11  |t Theoretical Foundations  |g 177 --  |g 12  |t Advanced Topics for Researchers  |g 199. 
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650 0 |a Selling  |x Psychological aspects.  |0 http://id.loc.gov/authorities/subjects/sh2008111501 
650 0 |a Sales management.  |0 http://id.loc.gov/authorities/subjects/sh85116729 
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