Facilitator's guide to participatory decision-making /
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| Author / Creator: | Kaner, Sam. |
|---|---|
| Edition: | 2nd ed. |
| Imprint: | San Francisco : John Wiley & Sons/Jossey-Bass, c2007. |
| Description: | xx, 341 p. : ill. ; 28 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/6827202 |
Table of Contents:
- Foreword
- Introduction
- Part I. Grounding Principles
- 1. The Dynamics of Group Decision-Making
- 2. Participatory Values
- 3. Introduction to the Role of Facilitator
- Part II. Facilitator Fundamentals
- 4. Facilitative Listening Skills
- 5. ChartWriting Technique
- 6. Facilitating Open Discussion
- 7. Alternatives to Open Discussion
- 8. Brainstorming
- 9. Tools for Managing Long Lists
- 10. Dealing with Difficult Dynamics
- 11. Effective Agendas: Desired Outcomes
- 12. Effective Agendas: Process Design
- Part III. Building Sustainable Agreements
- 13. Principles for Building Sustainable Agreements
- 14. Gathering Diverse Points of View
- 15. Building a Shared Framework of Understanding
- 16. Developing Inclusive Solutions
- Part IV. Reaching Closure
- 17. Importance of Clear Decision Rules
- 18. Striving for Unanimity
- 19. Reaching Closure Step by Step
- 20. Facilitating Sustainable Agreements
- Photocopying Policy
- Bibliography
- Acknowledgments
- The Authors
- Index
- Training from Community At Work
