Global outsourcing strategies : an international reference on effective outsourcing relationships /

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Bibliographic Details
Imprint:Aldershot, England ; Burlington, VT : Gower, c2006.
Description:xxiii, 322 p. : ill. ; 25 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/6827205
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Other authors / contributors:Barrar, Peter, 1946-
Gervais, Roxane, 1963-
ISBN:0566086247 (alk. paper)
9780566086243 (alk. paper)
Notes:Includes bibliographical references and index.
Table of Contents:
  • About the editors
  • About the contributors
  • Part One. The Nature of Outsourcing and Its Present State
  • The outsourcing decision
  • A strategic framework
  • Research on outsourcing
  • Theoretical perspectives and empirical evidence
  • Outsourcing
  • Drivers and future developments
  • The evolution of outsourcing
  • Global IT sourcing
  • Analysis, developments and best practice considerations
  • Part Two. The Impact of Outsourcing on Organizational Structures
  • Global technology transfer
  • Personal experience from GM and the private sector
  • The relationship between corporate competitiveness strategy, innovation, increased efficiency, productivity growth and outsourcing
  • Outsourcing
  • The employee perspective
  • Outsourcing for a competitive advantage
  • The human resource dimensions
  • Part Three. The Long-term Effects of Outsourcing as an Organization-Driven Process
  • Outsourcing activities in the world economy
  • SMEs' ability to go global
  • The relevance of aggregation and critical e-applications in outsourcing
  • The economic rationale and labour market effects of outsourcing
  • A survey
  • Transforming organizations
  • An analysis of outsourcing and its effects on trade unions
  • The materiality of outsourcing
  • Part Four. Outsourcing
  • Legal Issues, Control and Relationships
  • Legal aspects of outsourcing
  • An overall perspective
  • Risk mitigation and outsourcing
  • Alternative models for managing supply risk
  • Use of service credits to mediate performance in an outsourcing agreement
  • Service level agreements and limitations of liability
  • Critical requirements for building and sustaining a successful outsourcing relationship
  • Outsourcing
  • Ethical supply chain issues
  • Part Five. The Practical Side of Outsourcing
  • The Case Study Approach
  • Clean skin at the Kinleith Mill
  • Key questions to ask when contracting out government services
  • An application to orderly services
  • Offshoring and the SME
  • Index