Offshore outsourcing of IT work : client and supplier perspectives /

This book focuses less on the management of technical dimensions and more on the business aspects of outsourcing, such as manufacturing and supply. Lacity and Rottman (both, Univ. of Missouri) emphasize issues related to outsourcing to China and India, but do not provide information on outsourcing to other competitive countries that are currently involved in this practice. In the section on emerging trends, it would have been helpful if the authors had integrated information from practitioner sources, such as CIO.com . This book may guide faculty in designing an intermediate to advanced course in outsourcing for undergraduate students. The excellent referencing of practitioner and scholarly research in the notes and references sections and in several of the tables in the text may be particularly useful. Students may benefit from the lessons learned in a number of the chapters and the illustrations of themes in the text. Though the work might have provided more information on technology firms, technologies, and countries, it will be useful to faculty and students merely for the additional cited sources, which will facilitate further inquiry into outsourcing for a course or an independent study project. Overall, this volume will be a good addition to the library of a progressive university. Summing Up: Recommended. Lower-division undergraduates through researchers/faculty. J.P. Lawler Pace University