Offshore outsourcing of IT work : client and supplier perspectives /

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Bibliographic Details
Author / Creator:Lacity, Mary Cecelia.
Imprint:Basingstoke : Palgrave Macmillan, 2008.
Description:274 p. ; 24 cm.
Language:English
Series:Technology, work and globalization
Technology, work and globalization.
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/6836687
Hidden Bibliographic Details
Other authors / contributors:Rottman, Joseph.
ISBN:9780230521858 (cased)
0230521851 (cased)
Notes:Includes bibliographical references and index.
Table of Contents:
  • Overview of Offshore Outsourcing of IT Work
  • Offshore Engagement Models
  • Managing Knowledge Transfer and Protection of Intellectual Property
  • Managing Offshore Projects
  • Migration from Tactical to Strategic Outsourcing
  • Erecting Offshore Captive Centers
  • Offshore Outsourcing Roles for CIOs, PMOs and Project Managers
  • Building Social Capital with Suppliers
  • Future Trends