Making hostile words harmless : a guide to the power of positive speaking for helping professionals and their clients /

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Bibliographic Details
Author / Creator:Cohen-Posey, Kate.
Imprint:Hoboken, N.J. : John Wiley & Sons, c2008.
Description:xxii, 185 p. : ill. ; 24 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/7698290
Hidden Bibliographic Details
ISBN:9780470281949 (pbk.)
0470281944 (pbk.)
Notes:Includes bibliographical references (p. 171-172) and index.

MARC

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245 1 0 |a Making hostile words harmless :  |b a guide to the power of positive speaking for helping professionals and their clients /  |c Kate Cohen-Posey. 
260 |a Hoboken, N.J. :  |b John Wiley & Sons,  |c c2008. 
300 |a xxii, 185 p. :  |b ill. ;  |c 24 cm. 
336 |a text  |b txt  |2 rdacontent  |0 http://id.loc.gov/vocabulary/contentTypes/txt 
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504 |a Includes bibliographical references (p. 171-172) and index. 
505 0 |a Difficult people and the art of aikidō -- Acting as if : the art of confirming -- Asking questions : the art of inquiry -- Active listening : the art of understanding -- Hypnosis and humor : the art of evoking -- Taking a stand by opposing -- Teaching positive speaking to clients -- Workshops on positive speaking. 
650 0 |a Verbal self-defense.  |0 http://id.loc.gov/authorities/subjects/sh85142800 
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