Making hostile words harmless : a guide to the power of positive speaking for helping professionals and their clients /
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| Author / Creator: | Cohen-Posey, Kate. |
|---|---|
| Imprint: | Hoboken, N.J. : John Wiley & Sons, c2008. |
| Description: | xxii, 185 p. : ill. ; 24 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/7698290 |
Table of Contents:
- Case Stories
- Introduction
- Acknowledgments
- Chapter 1. Difficult People and the Art of Aikido
- Martial Arts-East Does Not Meet West
- Verbal Arts
- Instinctual Reactions
- Turning the Spotlight
- Response versus Reaction
- Chapter 2. Acting as If-The Art of Confirming
- What and Why of Confirming
- Art of Agreement
- Speak It as You Want It
- Counting on Compliments
- Drama Is Worth a Thousand Words
- Reverse Resistance with Psychology
- Exercise
- All-Purpose Confirmations
- Chapter 3. Asking Questions-The Art of Inquiry
- Dialogues
- Pseudoquestions
- Asking Questions to Avoid Assumptions
- Asking Hidden Questions to Promote Contemplation
- Spotlight Effect
- Asking Questions to Prevent Prying
- Asking Questions to Evoke Inquiry
- Asking Questions that Give People a False Choice
- Asking Questions that Predict Success
- Exercise
- All-Purpose Questions
- Chapter 4. Active Listening-The Art of Understanding
- How Listening Became Active
- Therapeutic Triangles-Reflect Harsh Words Away from Targets
- Narrating Behavior and Diction
- Naming the Game
- Filial Therapy Narrations
- Refinement of Active Listening
- Active Listening Add-Ons
- Active Listening for Empowerment
- Exercise
- Advantages of Active Listening
- Chapter 5. Hypnosis and Humor-The Art of Evoking
- Modern Hypnotherapy
- Hypnotic Basics in the Verbal Arts
- Advanced Hypnotic Patterns
- Exercise
- Comedy Connection
- Chapter 6. Taking a Stand by Opposing
- "I" Position
- Taking a Stand Effortlessly
- Disagreeing Effortlessly
- Handling a Backlash
- Buber Takes a Stand
- Chapter 7. Teaching Positive Speaking to Clients
- Positive Speaking Training Steps
- Aikido Cross Training (Step 5)
- Positive Speaking for Interpersonal Issues
- Interference from Inner Bullies
- Limits of Positive Speaking
- Goals of Positive Speaking
- Maintaining Balance with High-Wire Families
- Chapter 8. Workshops on Positive Speaking
- Bonus: For Practice or Presentations
- Possible Workshop Titles
- Program Description
- Learning Objectives
- Materials
- Scripted Program Outline
- Quiz
- Feedback Form
- Handout
- Questionnaire
- Cruel Comments Worksheet
- Quiz Answers
- Appendix A. Verbal Arts Terms
- Appendix B. All-Purpose One-Liners
- Appendix C. Psychotherapy Approaches Referenced in the Text
- References
- About the Author
- Index