Designing care : aligning the nature and management of health care /
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Author / Creator: | Bohmer, Richard M. J. |
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Imprint: | Boston, Mass. : Harvard Business Press, c2009. |
Description: | x, 261 p. : ill. ; 25 cm. |
Language: | English |
Subject: | |
Format: | E-Resource Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/7725691 |
Table of Contents:
- Acknowledgments
- Introduction
- 1. Managing Care and the Allure of Certainty
- 2. Certainty, What Certainty?
- 3. The Nature of Care
- 4. Care Processes and Knowledge Types
- 5. Managing Care
- The Design of Operating Systems
- 6. Evidence-Creating Medicine
- Designing for Learning
- 7. New Roles, Responsibilities, and Relationships
- 8. Designing Care
- Notes
- Index
- About the Author