Designing care : aligning the nature and management of health care /

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Bibliographic Details
Author / Creator:Bohmer, Richard M. J.
Imprint:Boston, Mass. : Harvard Business Press, c2009.
Description:x, 261 p. : ill. ; 25 cm.
Language:English
Subject:
Format: E-Resource Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/7725691
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ISBN:9781422175606 (hardcover : alk. paper)
142217560X (hardcover : alk. paper)
Notes:Includes bibliographical references and index.
Table of Contents:
  • Acknowledgments
  • Introduction
  • 1. Managing Care and the Allure of Certainty
  • 2. Certainty, What Certainty?
  • 3. The Nature of Care
  • 4. Care Processes and Knowledge Types
  • 5. Managing Care
  • The Design of Operating Systems
  • 6. Evidence-Creating Medicine
  • Designing for Learning
  • 7. New Roles, Responsibilities, and Relationships
  • 8. Designing Care
  • Notes
  • Index
  • About the Author