The real business of IT : how CIOs create and communicate business value /

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Bibliographic Details
Author / Creator:Hunter, Richard, 1952-
Imprint:Boston, Mass. : Harvard Business Press, c2009.
Description:xviii, 218 p. : ill. ; 24 cm.
Language:English
Series:Gartner, Inc./Harvard Business School Press series
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/7847003
Hidden Bibliographic Details
Other authors / contributors:Westerman, George, 1963-
ISBN:9781422147610 (hardcover : alk. paper)
1422147614 (hardcover : alk. paper)
Notes:Includes bibliographical references and index.
Table of Contents:
  • Acknowledgments
  • Introduction
  • 1. Take the Road to IT Value
  • 2. Avoid the Value Traps
  • 3. Show Value for Money
  • 4. Master the Virtuous Cycle
  • 5. Find the Sources of New Value
  • 6. Assess and Select IT Investments Transparently
  • 7. Integrate Technology, Business Processes, and Organizational Change
  • 8. Measure the Value Delivered
  • 9. The CIO-plus
  • 10. There's Never Been a Better Time to Be a CIO
  • Notes
  • Index
  • About the Authors