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00000cam a2200000 a 4500 |
| 001 |
7980494 |
| 003 |
ICU |
| 005 |
20101111144700.0 |
| 008 |
090430s2009 nyu 001 0 eng |
| 010 |
|
|
|a 2009017775
|
| 020 |
|
|
|a 9781591842958
|
| 020 |
|
|
|a 1591842956
|
| 035 |
|
|
|a 2009017775
|
| 035 |
|
|
|a (OCoLC)320351791
|
| 040 |
|
|
|a DLC
|c DLC
|d BTCTA
|d UKM
|d C#P
|d VP@
|d CDX
|d HNW
|d UtOrBLW
|
| 050 |
0 |
0 |
|a HF5415.525
|b .B57 2009
|
| 082 |
0 |
0 |
|a 658.8/343
|2 22
|
| 100 |
1 |
|
|a Bliss, Jeanne.
|0 http://id.loc.gov/authorities/names/n2006002364
|1 http://viaf.org/viaf/48647681
|
| 245 |
1 |
0 |
|a "I love you more than my dog" :
|b five decisions that drive extreme customer loyalty in good times and bad /
|c Jeanne Bliss.
|
| 260 |
|
|
|a New York :
|b Portfolio,
|c 2009.
|
| 300 |
|
|
|a xii, 206 p. ;
|c 22 cm.
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|0 http://id.loc.gov/vocabulary/contentTypes/txt
|
| 337 |
|
|
|a unmediated
|b n
|2 rdamedia
|0 http://id.loc.gov/vocabulary/mediaTypes/n
|
| 338 |
|
|
|a volume
|b nc
|2 rdacarrier
|0 http://id.loc.gov/vocabulary/carriers/nc
|
| 500 |
|
|
|a Includes index.
|
| 505 |
0 |
|
|a Your decisions reveal who you are and what you value -- Decide to believe -- Decide with clarity of purpose -- Decide to be real -- Decide to be there -- Decide to say sorry -- The decision is yours -- The final word / Tony Hsieh.
|
| 650 |
|
0 |
|a Customer loyalty.
|0 http://id.loc.gov/authorities/subjects/sh97009091
|
| 650 |
|
0 |
|a Customer relations
|x Management.
|0 http://id.loc.gov/authorities/subjects/sh2007005453
|
| 650 |
|
7 |
|a Customer loyalty.
|2 fast
|0 http://id.worldcat.org/fast/fst00885531
|
| 650 |
|
7 |
|a Customer relations
|x Management.
|2 fast
|0 http://id.worldcat.org/fast/fst00885539
|
| 903 |
|
|
|a HeVa
|
| 929 |
|
|
|a cat
|
| 999 |
f |
f |
|i 6b489db5-e908-5d73-84cf-34869daecd59
|s c8e47ffe-b644-5d4a-903f-e002b45bd167
|
| 928 |
|
|
|t Library of Congress classification
|a HF5415.525 .B57 2009
|l JRL
|c JRL-Gen
|i 5521194
|
| 927 |
|
|
|t Library of Congress classification
|a HF5415.525 .B57 2009
|l JRL
|c JRL-Gen
|e CONE
|b 092659976
|i 8733376
|
