E-banking management : issues, solutions, and strategies /

E-banking management : issues, solutions, and strategies /

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Bibliographic Details
Author / Creator:	Shah, Mahmood, 1971-
Imprint:	Hershey, PA : Information Science Reference, c2009.
Description:	1 online resource.
Language:	English
Subject:	Internet banking. Banks and banking -- Automation. Bank management. Bank management. Banks and banking -- Automation. Internet banking.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/7999038

Hidden Bibliographic Details
Other authors / contributors:	Clarke, Steve, 1950-
ISBN:	1605662534 (electronic bk.) 9781605662534 (electronic bk.)
Notes:	Description based on print version record. "Premier reference source"--Cover. Includes bibliographical references and index.
Other form:	Original 9781605662527 1605662526 1605662534

Table of Contents:

E-banking management : an introduction
Delivery of retail banking services
An overview of e-banking
E-banking technologies
A managerial view of e-banking
Human involvement and e-banking
Problematic issues in e-banking management
Key to success : cases and practical solutions
E-banking project management
Systems thinking and knowledge management for e-banking
Strategy development for e-banking
E-banking : a fuller picture.